Refund policy

All Sales Are Final Due to the perishable and consumable nature of our products, we do not accept returns or exchanges.

Damages & Issues Please inspect your order upon reception and contact us within 7 days of delivery if your item is defective, damaged, or if you received the wrong item. Reach us at aurahomesupplyllc@gmail.com with your order number and a photo of the issue, and we'll make it right.

Exceptions / Non-Returnable Items All food, beverage, and wellness products are final sale. We do not accept returns on perishable goods, opened items, sale items, or gift cards.

Order Cancellations Orders may be cancelled within 24 hours of placement. Once an order has been processed or shipped, it cannot be cancelled.

Store Credit Where applicable, store credit is issued as a discount code and expires 1 year from the date of issuance. It can be applied to any future order at aurahomesupply.us.

Questions? Reach us anytime at aurahomesupplyllc@gmail.com. We're happy to help!